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Frequently asked questions
If your order hasn’t been processed yet, we’ll do our best to accommodate changes or cancelations. Please contact us at care@thehouseofnue.com as soon as possible with your order number.
We accept major credit and debit cards, Apple Pay, and secure online payments through trusted providers. All transactions are encrypted for your safety.
Absolutely. All products sold in the House of Nué are 100% authentic and sourced directly from verified distributors.
Select accessories are eligible for return within 14 days. Due to hygiene standards, skincare products are not returnable unless damaged or incorrect.